The ice-cream distributor whose warehouse could finally see the road
Streets 冰淇淋配送商 — 外勤销售与库存调度协同系统
The problem · 痛点
A Sydney distributor of Streets ice cream ran a fleet of field reps visiting shops and servos every day. Orders came back by phone call, text message and paper — often hours after they were taken. The warehouse packed from stale numbers: stock promised twice, freezers dispatched half-empty, and end-of-day reconciliation eating the evening.
外勤订单靠电话、短信和纸单传回办公室,仓库依据滞后信息备货 — 库存重复承诺、车辆半载出发、每晚人工对账。
The system · 解决方案
One connected system across three terminals: a mobile app for reps — orders, live stock, customer history, works offline in cold rooms and trucks; an office dashboard where every order appears the second it's placed; and a server layer keeping stock, routes and sales in sync.
外勤手机端(下单、实时库存、离线可用)+ 办公室调度看板 + 服务器同步层,三端一体。
Same-day
dispatch on field orders
外勤订单当日调度发货
One
live stock figure, road & warehouse
外勤与仓库共用同一实时库存
Zero
evening re-keying of orders
告别晚间人工重复录单
The warehouse stopped guessing. When a rep sells a pallet at 10am, dispatch knows at 10am — not at dinner time.
— What changed, in one sentence · 一句话总结